Email Connection
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Email Connection

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This is a step-by-step tutorial for creating an Email connection.

According to Google, starting May 30th, 2022, and according to Microsoft beginning September 1st, 2022, third-party apps or devices that require users to sign in using only a Username and Password will no longer be supported.

Prerequisites

  • Create an email account.

Connection Procedure

You can connect to an Email using one of three methods:

  • Gmail OAuth2
  • Outlook OAuth2
  • Credentials

Gmail OAuth2

To connect to your Google account, follow the steps below:

  1. Type in Connection Name.
  2. Enter your Email Address.
  3. Select the Gmail OAuth2 credentials type.
  4. Click Sign in with Google (make sure your browser doesn't block pop-ups).
  5. Select Advanced and click 'Go to Rivery' (temporary procedure).
  6. Enter your Username and Password.
  7. Use the Test Connection function to see if your connection is up to the task.
    If the connection succeeded, you can now use this connection in Rivery.

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“This App Is Blocked” Error Message

The following message appears when attempting to connect: No issue.
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Check out our Community article to resolve this.


Outlook OAuth2

To connect to your Microsoft account, follow the steps below:

  1. Type in Connection Name.
  2. Enter your Email Address.
  3. Select the Outlook OAuth2 credentials type.
  4. Click Connect To Microsoft Account (make sure your browser doesn't block pop-ups).
  5. Enter your Username and Password.
  6. Use the Test Connection function to see if your connection is up to the task.
    If the connection succeeded, you can now use this connection in Rivery.

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Please Note:
If you receive this error message:

Could not connect to Email: Could not generate token. Please check your credentials. Error message:
"error_code: invalid_grant, error_description: AADSTS50079

This may be due to a configuration change made by your administrator. In this case, simply re-connect to your account.

Credentials

To connect to any other account, follow the steps below:

1.Type in Connection Name.
2. Enter your Email Address.
3. Choose the Credentials type.
4. Fill in your Password.
5. Enter your Imap Server.
6. Use the Test Connection function to see if your connection is up to the task.
If the connection succeeded, you can now use this connection in Rivery.

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