Email Walkthrough
- 1 Minute to read
- Print
- DarkLight
- PDF
Email Walkthrough
- 1 Minute to read
- Print
- DarkLight
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
Prerequisites
Before proceeding with data extraction from emails to Rivery, ensure you have an Email Connection within Rivery.
How to Pull Data from Email
- Create a Source to Target River
- Locate 'Email' in the list of data sources under Organization.
- Under Source Connection, select the previously created connection or create a new one.
Date Range
- Specify the date range for data retrieval.
- Provide a start date.
- Leaving the end date empty will pull data up to the current time of the river's run.
Please Note:
- Rivery pulls emails from the specified date range.
- The most recent emails received since the last run are pulled in case of multiple runs on the same day.
- The 'Entire Day' checkbox pulls the entire day's emails regardless of new emails, potentially causing duplicates.
Filter Attributes
- Set desired filters attributes, such as:
- From (sender's email address)
- Label (optimal label from the list)
- Subject (entire subject or specific keywords)
- Has the word (specific words in the mail content)
- Body (specific words in the mail content)
- File Name (specific filename)
- File Type (desired file type)
- Specify headers for files/sheets.
Pulling Data from a Link
When extracting data from a hyperlink, ensure to complete the following fields:
- From
- Label
- Subject
- File Type
- Tick the box labeled "Is Link To Download Report"
- Link Name: Enter either the URL's exact name or the URL itself.
Testing and Configuration
- Test filters in Gmail's UI to ensure accuracy.
- Set corresponding filters in Rivery's Gmail source configuration.
Timestamp Configuration
To work with DD/MM/YYYY timestamp, enable the corresponding checkbox at the bottom of the river page.
Source Auto Mapping
Automatically sets mapping based on returned data from files/sheets selected.
Modify generated fields as needed:
- Fetch desired fields in the Mapping table.
- Add or remove fields.
- Check "fill empty" box for cells with no values.
- Define fields as source or static.
- Utilize expressions for static fields.
Common Issues and Solutions
Empty Data Notification:
- If there's no data for a chosen time range, a warning notification might not trigger.
- Manually add the "email_date" field in the automapping stage to receive notifications for empty responses.
Additional Metadata Fields:
Add the "email_date TIMESTAMP" field to capture the date when the file was in Gmail.
Perform a new automapping to include the new meta-data field.
Was this article helpful?