Freshservice

Beginning on May 29th, 2023 , Freshservice Connection will only support the API Key authentication method, also known as "Token" authentication.This means that other authentication methods previously available will no lo...

Freshservice API version 2 is currently supported Prerequisites Need to have a Freshservice connection . Pulling data from Freshservice using Rivery After configuring the connection, you may now configure the river for the report yo...

Predefined Reports The Freshservice datasource in Rivery comes with the below predefined reports. Each report will have a short description of the data, a list of customizable fields (if any), and the schema mapping. Due to the standardized nature...