Genesys Connection
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Genesys Connection

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In order to get data from your Genesys account using Rivery,
follow these steps to create a connection:

  • Navigate and log into Rivery Console.

  • Click on Connections, in the main menu at the left.

  • Click on + New Connection.

  • Find and click on Genesys source, under CRM section.

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  • Name the connection.

  • Enter your credentials (Client ID and Client Secret).

  • Select Server Region:

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At this point, you have the option to test the connection to see that the credentials are valid.

Save the connection.
You are now ready to start pulling data from Genesys!


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