RVR-ADB-200

1. Issue Summary

   • The error code RVR-ADB-200 indicates a "Permission denied" issue with the Adobe Analytics data connector in Rivery. This typically occurs when the credentials used do not have sufficient permissions to access the required data from Adobe Analytics. It's possible that the account being used doesn't have the necessary access rights or scopes enabled for API access.

2. Action Steps:

   • Verify Permissions: Ensure that the user account being used has the required permissions in Adobe Analytics. Check if the user has API access and the permissions needed to access the data you're trying to retrieve.
   • Check Authentication: Make sure the authentication credentials (username, password, client ID, and client secret for Adobe Analytics) are correctly entered in Rivery.
   • Enable Necessary Scopes: Verify that all necessary API scopes are enabled for the user account in Adobe Analytics. This might include specific data access permissions that need to be granted directly within Adobe Analytics.
   • Update API Token: If using token-based access, ensure that the API token is valid and not expired. If necessary, generate a new token.
   • Test Connection: Use the "Test Connection" feature in Rivery to verify that the connection to Adobe Analytics is working correctly. This can help identify if the issue is on the Adobe side or configuration in Rivery.

3. External References:

   • For more details on setting up and managing permissions in Adobe Analytics, refer to the Adobe Analytics documentation.
   • You can also refer to Rivery's Adobe Analytics connector documentation for specific integration instructions and troubleshooting tips.

If the issue persists or you need further assistance, please open a ticket with Rivery support.