RVR-ADB-201

1. Issue Summary

   • The error code RVR-ADB-201 indicates an "Internal Server Error" related to the Adobe Analytics data connector in Rivery. This typically suggests a problem within Adobe Analytics, potentially due to configuration issues, connectivity problems, or temporary outages in their service beyond the user's control.

2. Action Steps:

   • Verify Connection Settings: Ensure that the connection settings between Rivery and Adobe Analytics (client ID, secret, etc.) are correctly configured.
   • Temporary Issue: Check Adobe Status Page or forums to confirm if there is a known outage or ongoing issue with Adobe Analytics that might be causing the error.
   • Retry: Sometimes, this issue may be transient. Retry running the river to check if the error persists.
   • Error Logs: If available, review any error logs provided by Rivery or Adobe Analytics that might give additional context or specifics about the problem.
   • Contact Support: If the above steps do not resolve the issue, reaching out to Rivery or Adobe support might be necessary to resolve any underlying issues with the integration.

3. External References:

   • Documentation on managing Adobe Analytics connectors in Rivery can be found here: Rivery Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.