RVR-ADBADS-001

1. Issue Summary

   • You are encountering an error with the Adobe Ads data connector, specifically the error code RVR-ADBADS-001, which indicates a "forbidden" or permissions-related issue when attempting to connect to Adobe. This typically means that the credentials used do not have the correct permissions to access the necessary Adobe data or the authentication process has not been properly configured.

2. Action Steps:

   • Verify Adobe API Access:

     • Ensure that you have the correct Adobe API credentials (Client ID and Client Secret).
     • Ensure that your API access includes all necessary permissions for the data you are trying to retrieve. This typically involves setting the appropriate product profiles for Adobe Analytics in your Adobe Developer Console.

   • Recheck Authentication Configuration:

     • If using OAuth, confirm that all OAuth settings are accurately configured and that your authorization token is valid.
     • If using JWT (JSON Web Token), make sure your certificate and token settings are correct.

   • Double-check that your Adobe account has not been suspended and that you have the necessary administrator or developer rights.

   • Test Connection:

     • Use the 'Test Connection' feature in Rivery to verify the connection status.

3. External References:

   • Rivery's Adobe Ads setup guide: Adobe Ads Connection
   • Adobe Developer Console for managing your API integrations: Adobe Developer Console

If the issue persists or you need further assistance, please open a ticket with Rivery support.