RVR-ADBADS-004

1. Issue Summary

   • The error code RVR-ADBADS-004 in Rivery indicates an internal error with the Adobe Ads connector. This suggests there might be an issue with the connection to Adobe Ads, potentially related to authentication, API credentials, or configuration settings in the Rivery platform.

2. Action Steps:

   • Verify Adobe Credentials: Ensure that the User ID and API Secret for your Adobe Ads connection are correct. You can follow the instructions on setting up an Adobe Ads connection in Rivery here.
   • Check API Access Rights: Make sure that your Adobe Ads API credentials have the necessary permissions to access the data.
   • Recreate the Connection: If the above steps do not resolve the error, consider deleting the existing Adobe Ads connection and creating a new one to ensure there are no corrupted settings.
   • Review Adobe Ads Documentation: Look for any specific requirements or limitations related to the API version you are using. This can be found on official Adobe Ads API documentation here.
   • Test Connection: Once you've updated credentials and verified settings, use the "Test Connection" feature in Rivery to ensure everything is working correctly.

3. External References:

   • Rivery Documentation for Adobe Ads Connection
   • Adobe Developer Console

If the issue persists or you need further assistance, please open a ticket with Rivery support.