RVR-ADBADS-005

1. Issue Summary

   • The error RVR-ADBADS-005 encountered using the Adobe Ads data connector indicates an issue during the handling of report data. This error might occur due to improper configuration or issues with the data being extracted from Adobe Ads. Initial diagnosis suggests a need to review configurations or data formatting specific to the Adobe Ads report being generated.

2. Action Steps:

   • Verify Connection Settings: Ensure that the Adobe Ads connection in Rivery is properly configured with the correct User ID and API Secret. Refer to Rivery documentation for setting up an Adobe Ads connection correctly.

   • Check Report Types: Validate that the chosen report type and scope align with what is supported by Rivery. Rivery supports Insights Reports and Entities Reports with specified scopes.

   • Adjust Timezone Settings: If applicable, adjust the timezone settings for Insights Reports to ensure that the returned data is correctly interpreted.

   • Examine Data and Schema: Ensure that the data being pulled matches the expected schema and that there are no invalid or incomplete configurations that might cause data handling issues.

   • Review Adobe Ads Documentation: Check Adobe’s own documentation for any recent changes in the API or platform that could affect report generation.

3. External References:

   • Rivery Documentation - Adobe Ads Connection.

If the issue persists or you need further assistance, please open a ticket with Rivery support.