RVR-AMP-201

1. Issue Summary

   • You're encountering an error code RVR-AMP-201 while attempting to open a gzip file within a zip file using the Amplitude data connector in Rivery. This indicates an issue related to file compression or format handling that is preventing Rivery from reading the contents correctly.

2. Action Steps:

   • Verify that the gzip file is correctly formatted and not corrupted. You can test this by manually extracting the gzip file on your local machine to ensure it extracts without errors.
   • Check if the version of the Amplitude connector or pipeline settings on Rivery needs to be updated or if there are any known issues regarding the zip/gzip handling with the current setup.
   • Ensure that the data being processed meets the requirements set by Rivery and Amplitude. You must ensure the files are in supported formats and their structure complies with the expectations of the data connector configuration.
   • If the error continues, consider splitting the processing job into smaller batches if the gzip file is significantly large. This can sometimes circumvent file handling limitations.
   • Review the Rivery logs to identify more detailed error messages, which might offer more context or clues about the failure points.

If the issue persists or you need further assistance, please open a ticket with Rivery support.