RVR-AMP-203

1. Issue Summary

   • The error code RVR-AMP-203 indicates a problem with extracting a zip file from Amplitude when using Rivery. This typically stems from an issue related to the data extraction process set up or specific conditions in the source zip file that are causing extraction to fail.
   • Possible causes for this error include corrupted files, unsupported compression methods, or a mismatch in the expected file structure within the zip file. It could also arise due to configuration issues within Rivery or access/permission problems with the Amplitude data source.

2. Action Steps:

   • Verify the zip file's integrity in Amplitude: Ensure the file is accessible and can be opened manually without errors, indicating it is not corrupted.
   • Review the extraction settings in Rivery for the Amplitude connector to ensure they match the expected structure and attributes of the zip file.
   • Check for any known limitations related to zip file extraction in the Rivery documentation, such as supported file types and compression methods.
   • Ensure that all access and permissions are correctly configured both in Amplitude and Rivery to allow for data extraction.
   • Re-test the connection settings from Rivery to Amplitude to ensure all necessary permissions and configurations are in place and functioning as expected.

If the issue persists or you need further assistance, please open a ticket with Rivery support.