RVR-ANA-100

1. Issue Summary

The error code RVR-ANA-100 indicates that one or more of the mandatory fields (user_name, password, workspace_id, model_id) required to establish a connection with Anaplan through Rivery are missing. This is crucial because these credentials and identifiers are necessary for authenticating and accessing the specific Anaplan workspace and model data.

2. Action Steps:

To resolve this issue, please follow these steps:

1. Verify Credentials and IDs:

   • Ensure you have all the required credentials and IDs:
     • Username: Your Anaplan account username.
     • Password: The password associated with the Anaplan user account.
     • Workspace ID: Can be found from the Anaplan interface by logging in, clicking help (? icon), and then selecting "About" to locate the unique ID.
     • Model ID: Similarly available in the Anaplan "About" section.

2. Update Connection in Rivery:

   • Navigate to the Rivery Console.
   • Click on "Connections" in the main menu on the left.
   • Locate your existing Anaplan connection or create a new one by clicking "+ New Connection".
   • Enter the required fields with accurate information:
     • Username
     • Password
     • Workspace ID
     • Model ID
   • Click the "Test connection" button to validate that your inputs are correct and the connection can be successfully established.

3. Save the updated connection:

   • After successfully testing the connection, ensure you save the updated connection settings in Rivery.

3. External References:

• Rivery Anaplan Connection Documentation - Review this link for detailed instructions on setting up or revising the Anaplan connection in Rivery.
• Anaplan Official Documentation - For further assistance with retrieving Workspace and Model IDs, refer to Anaplan's official help resources.

If the issue persists or you need further assistance, please open a ticket with Rivery support.