RVR-ANA-201

1. Issue Summary

   • You are encountering a "Exceed Timeout of Task" error with the code RVR-ANA-201 while using the Anaplan data connector in Rivery. This error typically indicates that the execution of the task in question has exceeded the allowed time limit. The primary cause for this can be the processing of large volumes of data within a single task or inefficient query design that takes longer than expected to execute.

2. Action Steps:

   • Optimize Your Queries: Review the queries or operations being executed through the Anaplan connector to identify if they can be optimized. This may include simplifying complex queries, reducing data size by applying appropriate filters, or modifying the logic to handle data in smaller chunks.
   • Batch Processing: If you're dealing with large datasets, consider dividing the workload into smaller, more manageable batches. This can help in distributing the load more evenly and prevent any single operation from timing out.
   • Check Anaplan's Limits: Ensure that you are not hitting any predefined limits set by Anaplan, such as the number of API calls or data volumes processed per call.
   • Increase Timeout Settings (if possible): If Rivery allows for configuration changes to the timeout settings for the Anaplan connector, consider increasing the timeout to accommodate longer operations.
   • Log and Monitor: Enable logging to capture more details about operations leading to timeouts. This might help in pinpointing the exact step or data causing the delay.

If the issue persists or you need further assistance, please open a ticket with Rivery support.