RVR-ANA-202

1. Issue Summary

   • The error message "Anaplan _download_report_and_write_to_file failed Error Code: RVR-ANA-202" indicates that there was a failure during the process of downloading a report and writing it to a file using the Anaplan data connector within Rivery.
   • The error code RVR-ANA-202 suggests a specific problem related to the Anaplan integration, potentially involving connectivity or configuration issues.

2. Action Steps:

   • Check Anaplan Credentials:
     • Ensure that the credentials (username, password, workspace ID, and model ID) used to connect to Anaplan are correct and have the necessary permissions.
   • Test the Connection:
     • Navigate to the Anaplan connection configuration within Rivery and use the "Test connection" feature to verify that the connection is properly established.
   • Review Rivery Logs:
     • Examine the logs associated with the River execution to gather more details about what might have failed during the report downloading process.
   • Network and Firewall Setup:
     • Verify that the network settings and firewall rules allow communication between Rivery and Anaplan. This includes confirming any IP whitelisting that might be necessary.
   • Configuration Review:
     • Double-check any configuration settings specific to the report being downloaded. Ensure that all report details and parameters are correctly set in the Rivery interface.
   • Update and Re-run:
     • Make any necessary updates to the connection details or River configuration and try running the River again.

If the issue persists or you need further assistance, please open a ticket with Rivery support.