RVR-APPSFLYER-004

1. Issue Summary

   • You are encountering a "Get mapping function problem" with an error code RVR-APPSFLYER-004 related to the AppsFlyer data connector. This indicates an issue with the mapping settings in your Rivery configuration for AppsFlyer. The mapping function in Rivery is responsible for determining which columns and data types to fetch from your source and how they are represented in your target schema.

2. Action Steps:

   • Ensure that your AppsFlyer subscription supports pulling Raw Data Reports, as this is a prerequisite for using certain APIs and reports within Rivery.
   • Verify the configuration and connection settings for your AppsFlyer source within Rivery. A common issue could be the misconfiguration of report fields or formatting, which you can check and correct by navigating to the AppsFlyer connection settings in Rivery.
   • Check the report configuration, specifically any filters or date ranges you have applied, and ensure they are within the supported limits. Splitting requests into smaller chunks using the "Interval chunks size" option can help manage larger volumes of data.
   • Review any custom mapping applied. Ensure your mapping correctly reflects the data you want to extract and transform from AppsFlyer.

3. External References:

   • For more detailed guidance on connecting AppsFlyer to Rivery and handling specific reports, please refer to the Rivery documentation: Connection AppsFlyer.
   • AppsFlyer API policy and limitations: AppsFlyer API Policy.

If the issue persists or you need further assistance, please open a ticket with Rivery support.