RVR-APPSFLYER-101

1. Issue Summary

   • The error code RVR-APPSFLYER-101 with the message "Send request problem" indicates an issue in sending a request through the AppsFlyer Data Connector in Rivery. This might be related to network issues, API request limits, or incorrect API token configurations. The error typically arises when a request to AppsFlyer fails, possibly due to limitations on the number of requests, API token issues, or network connectivity problems.

2. Action Steps:

   • Check API Token: Ensure the correct API token (preferably version 2) is configured in your AppsFlyer connection settings in Rivery. AppsFlyer connections no longer support older tokens.
   • Review Request Limits: AppsFlyer has a maximum report size of 200,000 rows and limits on the volume of requests per account and application. Consider splitting data retrieval into smaller chunks to avoid exceeding these limits.
   • Check Network and Connectivity: Verify network connectivity between Rivery and AppsFlyer's API. Ensure there are no firewall or security settings blocking the connection.
   • Review Logs: Check any logs available in Rivery for more detailed error messages that may indicate the cause of the request issue.
   • Test Connection: If possible, manually trigger a request or use the test connection feature in Rivery to ensure the configurations are correct.

3. External References:

   • AppsFlyer API Policy: For further details on AppsFlyer's API usage and limitations.
   • Rivery AppsFlyer Connection Documentation: For instructions on setting up and managing AppsFlyer connections in Rivery.

If the issue persists or you need further assistance, please open a ticket with Rivery support.