RVR-APPSFLYER-102

1. Issue Summary

   • The error code RVR-APPSFLYER-102 indicates a temporary unavailability issue with the AppsFlyer connector in Rivery. This error is generally caused by a temporary issue in the response from the AppsFlyer API, which can be due to maintenance, network issues, or service rate limiting. From the documentation, it's important to ensure that rate limits or API restrictions are not being exceeded.

2. Action Steps:

   • Check API Token and Version: Ensure you are using a valid and updated API token for AppsFlyer. Starting from April 18th, 2023, only API token V2 is supported on Rivery【.
   • Review AppsFlyer Service Status: Check if there are any ongoing issues or scheduled maintenance on AppsFlyer's side through their status page or support.
   • Adjust API Request Limits: If you are hitting rate limits, consider adjusting the frequency of requests or staggering them to avoid rate limiting.
   • Rerun the River: After checking and addressing potential issues, rerun the River. If the error persists, it may resolve on its own once the service becomes available again.

3. External References:

   • AppsFlyer API Policy: This page contains detailed information on AppsFlyer's API limitations and usage policies which can be helpful in diagnosing API-related issues.
   • Rivery Connection AppsFlyer Guide: Provides detailed instructions on setting up and maintaining a connection to AppsFlyer from Rivery.

If the issue persists or you need further assistance, please open a ticket with Rivery support.