RVR-APPSFLYER-105

1. Issue Summary

   • The error "Response: please check your credentials. Error Code: RVR-APPSFLYER-105" indicates a problem with authentication credentials when trying to connect Rivery to the AppsFlyer data source. This error suggests that the credentials being used are either incorrect, expired, or perhaps have been reset.

2. Action Steps:

   • Verify Credentials:
     • Ensure that the AppsFlyer API token is correct and up-to-date. As of April 18th, 2023, Rivery only supports the V2 API tokens from AppsFlyer.
     • Check if the API token has been reset recently. If so, update the token in the Rivery connection settings to prevent data flow interruptions.
   • Update API Token:
     • Navigate to the AppsFlyer platform and ensure your API token is V2.0.
     • Copy the valid API token into the Rivery console under the AppsFlyer connection settings and save the changes.
   • Test the Connection:
     • Although there's no "Test Connection" option for AppsFlyer in Rivery, running the river will show if the connectivity issues persist.

3. External References:

   • For more detailed guidance on setting up an AppsFlyer connection within Rivery, you can visit the Rivery documentation: Rivery AppsFlyer Connection Guide.

If the issue persists or you need further assistance, please open a ticket with Rivery support.