RVR-APPSFLYER-108

1. Issue Summary

   • You are encountering an error related to AppsFlyer in Rivery with the following message: "Response: page not foundError Code: RVR-APPSFLYER-108". This error generally indicates a problem with accessing a page during a data request or API call from AppsFlyer, which could be due to incorrect URLs, expired API tokens, or changes in the API endpoints.
   • Initial diagnosis suggests it may be due to the use of an incorrect or unsupported API token or endpoint. Starting April 18th, 2023, all AppsFlyer connections on Rivery require API token version 2.0.

2. Action Steps:

   • Verify API Token: Ensure that you're using the correct API token version in your Rivery connection settings. It must be version 2.0 as other versions are no longer supported.
   • Update Connection Settings:
     • Go to your AppsFlyer account, navigate to the "Security Center," and obtain the latest API token v2.0.
     • Update your Rivery connection with this token by selecting "Connection" from the Rivery Console, searching for "AppsFlyer," entering the new token, and saving it.
   • Check API Endpoint: Verify that the API endpoints configured in Rivery for AppsFlyer are correct and correspond with the current AppsFlyer documentation or support guidelines.
   • Re-run the River: After updating the connection and token, try rerunning your river to see if the issue persists.

3. External References:

   • Rivery AppsFlyer Connection Documentation
   • AppsFlyer API Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.