RVR-APS-003

1. Issue Summary

   • The error "2FA has no phone number" with the code RVR-APS-003 relates to the App Store Connect data connector in Rivery. This error indicates a missing phone number required for Two-Factor Authentication (2FA) on the connected Apple ID account. The 2FA is necessary to establish a connection with App Store Connect, which is a security requirement by Apple.

   • Initial diagnosis suggests that the Apple ID used for the connection in Rivery has 2FA enabled but does not have a trusted phone number configured. This prevents the authentication process from completing because Rivery cannot receive the necessary verification code.

2. Action Steps:

   • Verify that the Apple ID used for the connection in Rivery has 2FA enabled. Visit your Apple ID account page: https://appleid.apple.com/account/manage.
   • Go to the security settings and ensure that a phone number is listed under "Trusted Phone Numbers." If not, follow these steps:
     1. Click "Edit" in the security section.
     2. Click on "Add a Trusted Phone Number."
     3. Enter a valid phone number and select "Text message" as the verification method.
     4. Follow the on-screen instructions to verify the phone number by entering the confirmation code sent to your phone.
   • After adding and verifying a trusted phone number, test the connection again in Rivery by navigating to the Connections section and using the "Test Connection" function.

3. External References:

   • Documentation on creating and managing App Store Connect connections: Rivery Appstore Connector.
   • Apple’s guide on managing trusted phone numbers for 2FA: Manage Trusted Numbers - Apple Support.

If the issue persists or you need further assistance, please open a ticket with Rivery support.