RVR-APS-100

1. Issue Summary

   • Error Code: RVR-APS-100.
   • Data Connector: App Store Apps.
   • Description: A general error occurred, but the specific reason is not detailed. This might be related to configuration or data retrieval issues specific to the App Store Apps data connector.

2. Action Steps:

   • Verify Connection: Check your connection settings within Rivery to ensure all necessary credentials (API keys, tokens) are correctly configured.
   • Connection Test: Attempt to test the connection again to ensure the setup is correct.
   • Logs Review: Review logs for more detailed error messages or potential issues during the data retrieval or synchronization process. This might provide more context on where the problem may lie.
   • Resource Check: Make sure Rivery has the necessary permissions and the API limits are not being exceeded if you are hitting any limitations.
   • Reinitialization: If problems persist, consider reinitializing your data connection settings for the App Store Apps connector to clear any misconfigurations or stale settings.

3. External References:

   • Rivery Documentation for detailed instructions on configuring and troubleshooting the App Store Apps connector.
   • For further assistance, please refer to the general troubleshooting guidelines and FAQs in Rivery's help resources available on their documentation site.

If the issue persists or you need further assistance, please open a ticket with Rivery support.