RVR-APS-101

1. Issue Summary

The error "Error Code: RVR-APS-101" for the appstore_apps data connector is related to a connection issue. This type of error usually occurs when the platform is unable to establish a successful connection to the specified data source.

2. Action Steps:

To resolve the "connection error" with the appstore_apps data connector, follow these steps:

1. Verify Credentials:

   • Ensure that your Apple ID and password are entered correctly in the connection setup. Note that for new Apple Accounts, there is a 2-factor authentication (2FA) requirement.

2. Check Two-Factor Authentication (2FA):

   • Make sure that 2FA is properly configured. You need to verify the "Trusted Phone Number" is set up on your Apple account for the connection to work.

3. Test the Connection:

   • Use the "Test Connection" feature in Rivery to verify if your setup is correct. Testing connectivity can help identify if there are any specific issues with the credentials.

4. Review Permissions:

   • Ensure that the App Store Connect account you are using has the necessary permissions to access reports and analytics.

5. Re-establish Connection:

   • Sometimes disconnecting and re-establishing the connection in Rivery resolves the issue if there were any session-related problems.

3. External References:

• For more detailed steps on setting up your connection and troubleshooting common issues, please refer to Rivery's official documentation: Rivery App Store Connect Documentation.
• For Apple's own documentation regarding setting up your Apple ID and handling 2FA, visit: Apple ID Support.

If the issue persists or you need further assistance, please open a ticket with Rivery support.