RVR-APS-103

1. Issue Summary

   • You are encountering an error with the code RVR-APS-103 related to the appstore_apps data connector, specifically indicating a problem with fetching apps. This type of error generally signifies an issue in the connection or configuration process that is preventing successful data retrieval from the app store.

2. Action Steps:

   • Verify Connection Settings: Ensure that the connection to the app store API is configured correctly. This involves checking the API key, authentication method, and any other credentials you are using.
   • Check API Limits or Restrictions: Sometimes, APIs have usage limits that can prevent data retrieval. Make sure you have not exceeded any allocated limits (e.g., rate limits, quota limits).
   • Re-examine the API's Documentation: Double-check the API endpoints and parameters you are using to ensure they align with the app store's latest API requirements. Verify that there have been no recent changes to the endpoints or data structures that could affect your connection.
   • Inspect Error Logs: Look at detailed logs within the Rivery platform to see if there are any additional details provided about the error condition that could help in diagnosing the issue.
   • Consider Reinitializing the Connection: If other steps do not resolve the issue, try removing and re-adding the app store connection in Rivery, following the standard setup instructions for the appstore_apps connector.

3. External References:

   • For further details about connecting with various data sources and troubleshooting within Rivery, check Rivery's official documentation here: Rivery Documentation. Here you can find specific instructions and recommendations related to data connectors.

If the issue persists or you need further assistance, please open a ticket with Rivery support.