RVR-APS-105

1. Issue Summary

• Error Code: RVR-APS-105
• Data Connector: Appstore Apps
• Description: The error indicates that there is an issue with retrieving fields from the Appstore Apps data connector.

The error code RVR-APS-105 suggests a problem with the field retrieval process, which might be related to permissions, configuration issues, or data structure changes in the source system.

2. Action Steps

1. Verify Connection Credentials: Ensure that your credentials (Apple ID and password) for the Appstore Connect are correct and updated in Rivery.
2. Check Permissions: Confirm that your account has the necessary permissions on Appstore Connect to access the required data. For the Sales and Trends or Financial Reports sections, verify that the appropriate access rights are assigned.
3. Test Connection: Use the "Test Connection" feature in Rivery for your Appstore Connect to ensure a stable connection.
4. Check for 2FA Issues: If your account uses Two-Factor Authentication (2FA), make sure the correct verification settings and trusted phone numbers are in place.
5. Update or Recreate Connection: If issues persist, try updating the connection settings or recreating the connection in Rivery with all necessary credentials and settings.

3. External References

• Connecting to App Store Connect.
• App Store Connect - Sales and Trends Permissions.

If the issue persists or you need further assistance, please open a ticket with Rivery support.