RVR-ASA-102

1. Issue Summary

   • You encountered an error with code RVR-ASA-102 while attempting to connect to Apple Search Ads on the Rivery platform. The error indicates a failure to establish a legacy connection because certification files are missing.
   • Initially, this suggests that the legacy method you are trying to use requires certain certification files, which are either missing or not correctly configured. Rivery's documentation mentions that the legacy method for connecting to Apple Ads using a zip archive file is deprecated and not available for new API users.

2. Action Steps:

   • Switch to OAuth Method (JWT): It is recommended to use the newer OAuth method instead of the legacy zip archive files. This involves:
     1. Creating a specific user in your Apple Ads account for Rivery with the appropriate API scope.
     2. Creating a new key pair in Rivery and sharing the public key with Apple Ads.
     3. Providing Rivery with the client_id, team_id, and key_id from your Apple Ads configuration.
   • Ensure Configuration:
     • Make sure that all necessary API attributes (client_id, team_id, key_id) are correctly configured in your Rivery connection settings for Apple Search Ads.

3 External References:

• For more detailed guidance on setting up the OAuth connection, refer to the official Rivery documentation on Apple SearchAds Connection.

If the issue persists or you need further assistance, please open a ticket with Rivery support.