RVR-ASA-105

1. Issue Summary

   • Error Code: RVR-ASA-105 indicates a failure to obtain an access token for Apple Search Ads within Rivery. This error often occurs due to incorrect or incomplete OAuth configuration, misconfigured permissions, or issues related to API connectivity.

2. Action Steps:

   • Verify API Credentials: Ensure that the client_id, team_id, and key_id are correct and have been entered into Rivery properly. Additionally, confirm that the public key provided by Rivery has been added correctly in the Apple Ads account.
   • Check Permissions: Make sure that the Apple ID used has the necessary API permissions. The permissions should be set to "API Account Read Only" for the user account associated with the API credentials.
   • OAuth Configuration: Double-check that the OAuth configuration in Rivery is set up correctly, including adding the Rivery URL to the list of ""Authorized Redirect URLs"" in the Apple Ads application.
   • Regenerate Tokens: Try regenerating new API tokens and updating them in the Rivery connection settings. This can help resolve issues caused by expired or revoked tokens.

3. External References:

   • Rivery Apple Search Ads Documentation
   • Apple Search Ads API Documentation to ensure all required permissions and roles are correctly set up.

If the issue persists or you need further assistance, please open a ticket with Rivery support.