RVR-ASA-202

1. Issue Summary

   • The error code RVR-ASA-202, "Failed to handle step response" encountered with the AppleSearchAds connector indicates an issue during the handling of a step response within a Rivery process. This error often suggests problems with the configuration of the connector or data transformation issues in a step. The response handling might fail due to various reasons such as incorrect API response format, improper variable usage, or logical configuration errors in Multi-Actions or REST Actions.

2. Action Steps:

   • Check API Configuration: Verify that the configuration details for AppleSearchAds, such as authentication tokens, endpoints, and parameters, are correctly set.
   • Review Variables: Ensure all variables used in the Logic or Action Rivers are properly defined and not missing any required values.
   • Multi-Action Runs: Ensure each step in your Multi-Action has valid inputs and expected responses. Check for any missing variables or incorrectly mapped fields.
   • Test Individual Steps: Isolate and test different steps of your river to identify the specific step causing the error. Rivery allows you to test Multi-Actions independently.
   • Diagnostics: Use the error details provided by Rivery's logging to pinpoint where the response handling failed, including checking logs for specific error messages returned during the API interaction.

3. External References:

   • Apple Search Ads API Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.