RVR-ASA-203

1. Issue Summary

   • The error code RVR-ASA-203 indicates a failure in the Rivery platform while using the AppleSearchAds connector due to exceeding the maximum number of retries. This usually happens when the maximum allowable attempts to retrieve data from the AppleSearchAds API have been surpassed. This could potentially be caused by network issues, server-side problems, or incorrect configurations that cause API requests to fail repeatedly.

2. Action Steps:

   • Check Network and API Service Status: Ensure there are no network issues or service outages on the AppleSearchAds side that might be causing request failures.
   • Review API Requests: Check the API request limits imposed by Apple Search Ads. Make sure that your requests stay within any such limits, and adjust your river settings to reduce the number of requests if necessary. This might involve changing the date range or the frequency of data retrieval to align with the API limit.
   • Investigate Request Configuration: Ensure that the configuration for your AppleSearchAds connector is correctly set up in Rivery. Incorrect credentials or parameters might also lead to repeated failures.
   • Use Interval Chunks or Adjust Date Ranges: If large or numerous request results are expected, consider segmenting data retrieval using Rivery's interval chunk functionality to prevent request overload.

3. External References:

   • Rivery Documentation for AppleSearchAds
   • Apple Search Ads API Documentation

For further assistance or if the issue persists, please open a ticket with Rivery support.