RVR-ASA-204

1. Issue Summary

   • The error "Failed with too many unsuccessful tries" with Error Code: RVR-ASA-204 encountered in the AppleSearchAds data connector indicates that the Rivery platform has experienced multiple consecutive failures when trying to execute an operation with this data source. This kind of error typically arises from reaching a limit or constraint set by the Apple Search Ads API, such as a rate limit or another form of access restriction from the API provider.

2. Action Steps:

   • Check API Quotas and Limits: Ensure that the number of requests sent to the Apple Search Ads API complies with the limits set by them. Exceeding request quotas can lead to temporary access blocks.
   • Review and Adjust Request Frequency: If you are sending too many requests in a short period, consider increasing the interval between requests or restructuring your data fetch operations to request smaller data in batches over time.
   • Examine Authentication and Permissions: Ensure the authentication details used to access Apple Search Ads are correct and have the necessary permissions.
   • Inspect API Error Responses: If possible, check the detailed responses from the API calls that are failing. Look for specific error messages that indicate problems such as invalid requests, permissions issues, or other actionable feedback.
   • Verify Rivery Connection Settings: Double-check the configurations in your Rivery connection to the Apple Search Ads to ensure everything is set up correctly according to the guidelines in Rivery's documentation.

3. External References:

   • For more information about handling API errors for Apple Search Ads, you can refer to the official Rivery documentation here: Rivery Documentation - AppleSearchAds.

If the issue persists or you need further assistance, please open a ticket with Rivery support.