RVR-ASA-205

1. Issue Summary

   • The error code RVR-ASA-205: Failed to get response from API Search Ads relates to the inability to receive a response from the Apple Search Ads API when using the Rivery platform. This is typically indicative of connectivity or authentication issues with the API or a misconfiguration in the request setup.

2. Action Steps:

   • Check API Credentials: Ensure that your API credentials for Apple Search Ads are correct and have not expired. This includes verifying the validity of your Client ID, Client Secret, and any necessary access tokens.
   • Verify Network Connectivity: Make sure that there are no network issues blocking your connection to the Apple Search Ads servers. This can include firewall settings or network interruptions.
   • Inspect API Request Configuration: Review the configuration of your Rivery river to ensure that all required parameters are correctly set up, including headers, request body, and endpoint URL.
   • Consult Apple Search Ads Documentation: Review the official Apple Search Ads API documentation to ensure there are no recent changes or notices that might affect connectivity.
   • Test API Independently: Use a tool like Postman to independently test API requests using your current credentials and parameters to confirm whether the issue is with Rivery or at the network/API level.

3. External References:

   • Apple Search Ads API Documentation - For detailed guidance on authentication and API request configuration.
   • Rivery Documentation for Apple Search Ads - For specifics on setting up Apple Search Ads as a data source in Rivery.

If the issue persists or you need further assistance, please open a ticket with Rivery support.