RVR-ASA-208

1. Issue Summary

   • The error code RVR-ASA-208 encountered in the Apple Search Ads data connector indicates a failure to receive a response with content from the API. This issue can be caused by several factors such as network issues, incorrect API configurations, or authentication problems.

2. Action Steps:

   • Check Credentials:
     Ensure that the API credentials (such as client_id, team_id, and key_id) are correctly entered and have the necessary permissions, as incorrect or insufficient permissions can prevent access.

   • Test API Connection:
     Use the Test Connection functionality in Rivery to ensure that the connection to Apple Search Ads is correctly configured and operational.

   • Verify Configuration:
     Confirm that your Rivery configuration settings match the requirements outlined in the Apple Ads API. Sometimes minor discrepancies can cause errors.

   • Re-connect the Source:
     If there's no improvement, try re-authorizing and reconnecting the Apple Search Ads account in Rivery. This often resets potential misconfigurations.

   • Network and Firewall:
     Check for any network or firewall settings that might be blocking the API request. Ensure that the necessary ports are open for Rivery to communicate with Apple Search Ads.

   • Logs and Error Messages:
     Review the error logs provided by Rivery to check for any additional error messages that might give more insight into what might be causing the issue.

3. External References:

   • For specific details on the Apple Search Ads API, visit Apple Ads API Documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.