RVR-ASA-210

1. Issue Summary

   • The error "Failed to get response with bad permissions error" (Error Code: RVR-ASA-210) indicates a permissions issue when trying to access the Apple SearchAds data through Rivery. This often happens when the necessary API permissions have not been correctly configured.

2. Action Steps:

   • Verify User Permissions: Ensure that the user account used for the connection has been assigned the "API Account Read Only" permissions in Apple SearchAds. This is necessary for Rivery to access the data.
   • Check API Credentials: Make sure you have provided the correct client ID, team ID, and key ID obtained from Apple SearchAds to Rivery. These credentials are essential for establishing a proper connection.
   • Public Key Configuration: Ensure that the public key generated in Rivery has been correctly added to Apple SearchAds. The public key should match between the systems.

3. External References:

   • Rivery Apple SearchAds Connection Guide
   • Apple SearchAds API Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.