RVR-ASA-300

1. Issue Summary

   • The error code RVR-ASA-300 indicates a failure due to a missing client_id when trying to connect to the Apple Search Ads data connector within Rivery. This error typically arises during authentication or when setting up a connection if the necessary credentials are not provided correctly.
   • Based on the Rivery documentation, the Apple Search Ads connection requires several credentials including the client_id, team_id, key_id, and a public key provided by Rivery to establish a connection using OAuth (JWT).

2. Action Steps:

   • Retrieve Credentials:
     • Ensure you have your Apple Ads account set up in Advanced mode with admin permissions.
     • If you haven't already, invite a specific Apple ID that Rivery will use to connect and grant it API Account Read Only permissions.
   • Set Up Connection in Rivery:
     • In Rivery, generate a new key pair under connections, and obtain the public key.
     • In Apple Ads, under the account settings and API management section, add the public key. This should enable you to obtain the client_id, team_id, and key_id.
   • Establish and Test Rivery Connection:
     • Go to the Rivery console, create a new Apple Ads connection, and enter the client_id, team_id, and key_id that you've acquired.
     • Test the connection to ensure that everything is set up correctly.

3. External References:

   • Rivery Documentation for Apple Search Ads Connection
   • Apple Developer Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.