RVR-ASA-302

1. Issue Summary

   • You are encountering an error with error code "RVR-ASA-302" for the Apple SearchAds data connector: "Failed with missing key id". This generally indicates that the connection setup for integrating Apple SearchAds is missing critical keys required for successful authentication and data retrieval.
   • This issue often arises from either incorrect setup of API credentials or missing key identifiers in your Rivery configuration.

2. Action Steps:

   • Review your Apple SearchAds connection settings in Rivery. Ensure you have provided the client_id, team_id, and key_id correctly. Make sure these values match the ones provided to you by Apple.
   • Follow these steps to verify the connection:
     1. Go to the Rivery console and navigate to the Apple Ads connection.
     2. Ensure that you have entered the correct client_id, team_id, and key_id obtained from Apple Ads.
     3. Check that the public key has been uploaded correctly to Apple Ads and that it corresponds to the private key in Rivery.
     4. Test the connection within Rivery to ensure that the credentials are validated successfully.

3. External References:

   • For further guidance, please refer to the official Rivery documentation on connecting Apple Search Ads: Rivery Documentation - Apple Search Ads Connection.
   • Apple developer documentation for managing API Keys and credentials might also be helpful: Apple Developer Documentation.

If the issue persists or you need further assistance, please open a ticket with Rivery support.