RVR-ASA-303
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RVR-ASA-303

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Article summary

  1. Issue Summary

    • Error Code: RVR-ASA-303 in the AppleSearchAds data connector indicates a failure due to a missing public key. This error typically arises when the necessary public key hasn't been correctly generated or integrated into the Apple Ads setup in Rivery.
  2. Action Steps:

    • Generate a Public Key in Rivery:

      • Navigate to the Rivery console, and go to your connections.
      • Create a new connection or edit an existing one.
      • For Apple Ads, click on "Create New Key Pair" if not already done, and display the public key.
    • Integrate the Public Key:

      • Copy the public key that includes "BEGIN PUBLIC KEY" and "END PUBLIC KEY".
      • Sign into your Apple Ads account with admin permissions.
      • Go to "API" settings and paste this public key into the appropriate field and save.
    • Complete the Configuration:

      • Ensure that your Rivery connection has the Client ID, Team ID, and Key ID from Apple Ads.
      • Test the connection in Rivery to confirm that it is set up correctly.
  3. External References:

If the issue persists or you need further assistance, please open a ticket with Rivery support.


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