RVR-ATH-301
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RVR-ATH-301
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Issue Summary:
- The error code
RVR-ATH-301
encountered during the execution of an S3 operation in Rivery indicates an issue with the Amazon S3 data connector. This problem usually arises due to authentication or permission issues when trying to access or manipulate data within an S3 bucket.
- The error code
Action Steps:
- Verify S3 Credentials: Ensure that the AWS credentials (Access Key ID and Secret Access Key) used for the S3 connection in Rivery are correct.
- Check IAM Role/Policies: Make sure that the IAM role or user associated with the S3 bucket has the necessary permissions. Check policies attached to the role, such as
s3:PutObject
,s3:GetObject
, ands3:ListBucket
, among others【4:8†source】. - Validate Bucket Names and Object Keys: Ensure that the bucket names and object keys specified in the Rivery configuration are accurate and exist in your AWS account.
- Test Connection: Use the "Test Connection" feature in Rivery to validate the connection setup and pinpoint potential issues【4:10†source】.
- Check Rivery Logs: Review the logs within Rivery for any detailed error messages that can help identify the issue more clearly.
- AWS S3 Configuration: Ensure that the S3 bucket policies are correctly configured to allow access from Rivery. This might include checking for specific IP whitelisting or cross-account access permissions if applicable.
External References:
If the issue persists or you need further assistance, please open a ticket with Rivery support.
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