RVR-AZURE-BLOB-100

1. Issue Summary

• Error Code: RVR-AZURE-BLOB-100
• Data Connector: AZURE_BLOB_STORAGE
• Error Description: This error indicates a failure in connecting to Azure Blob Storage using the Rivery platform. This may be due to incorrect connection credentials, network issues, or configuration errors.

2. Action Steps

To resolve the connection issue with Azure Blob Storage, please follow these steps:

1. Verify Credentials:

   • Ensure that the Account Name and Account Key provided in Rivery match those in the Azure portal. These are crucial for authentication purposes.

2. Check Network and Access:

   • Verify that the necessary IP addresses are whitelisted in your Azure Blob Storage account. This ensures that the Rivery platform can communicate with Azure services.
   • Ensure that your firewall settings are configured correctly to allow Rivery's IP addresses.

3. Use Test Connection:

   • Within Rivery, use the 'Test Connection' feature to check if the connection to Azure Blob Storage is successful. This can help identify if there are any immediate issues with connectivity.

4. Confirm SAS Token:

   • If you are using a SAS token, ensure that it is correctly generated and has the required permissions necessary for Rivery to access the Blob Storage. Incorrect token generation can lead to connection failures.

5. Check Azure Configuration:

   • Ensure the Azure account is a 'Standard' type, as other types may not be compatible with Rivery's Azure Blob Storage configurations.

3. External References

• Azure Blob Storage Connection Documentation
• Related Azure documentation on generating SAS Tokens.

If the issue persists or you need further assistance, please open a ticket with Rivery support.