RVR-AZURE-BLOB-102

1. Issue Summary

   • Error Code: RVR-AZURE-BLOB-102 occurs when the Rivery platform fails to get containers from Azure Blob Storage. This issue can commonly arise due to improper configuration settings, such as wrong account credentials (account name or key), incorrect SAS token usage, or permission restrictions in Azure Blob Storage settings.
   • Initial Diagnosis: The error might point towards issues in the Azure Blob Storage connection configuration, particularly in permissions or credentials needed for accessing container data.

2. Action Steps:

   • Verify Account Credentials: Ensure that the Azure Blob Storage account name and key entered in Rivery are correct. Double-check the access keys and account name from your Azure portal and update them in Rivery if necessary.
   • Check SAS Token: If you're using a SAS Token, confirm it is valid and has the necessary permissions for listing containers in the storage account.
   • Permissions: Ensure that the access permissions for the account or SAS Token include the ability to list containers. Update Azure permissions if required.
   • Test the Connection: Use Rivery's 'Test Connection' feature to confirm that the connection to Azure Blob Storage is properly established.

3. External References:

   • Rivery Azure Blob Storage Connection Guide
   • Azure Storage Account Documentation
   • Creating and using SAS Tokens in Azure Storage

If the issue persists or you need further assistance, please open a ticket with Rivery support.