RVR-BLOB-401

1. Issue Summary

The error with code RVR-BLOB-401 indicates a connection failure with Azure Blob Storage using Rivery's data connector. This error typically arises due to issues in network connectivity, incorrect credentials (like account name or access keys), or misconfigured Azure settings that prevent successful authentication.

2. Action Steps

To resolve the RVR-BLOB-401 error, please follow these steps:

• Verify Credentials: Double-check that your Azure Blob Storage account name and access keys are correctly entered in Rivery. Any typos or outdated credentials may cause authentication failures.
• Check Network Configuration: Ensure that necessary network configurations and permissions are set. This includes verifying that all required IP addresses are whitelisted if your Azure Blob Storage uses network restrictions.
• Examine Subscription and Resource Status: Confirm that your Azure subscription is active and the Blob service is not facing any downtime by checking Azure’s service health.
• Test Connection Independently: Use tools like Azure Storage Explorer to verify that you can connect to the Blob Storage outside of Rivery.
• Review Azure Portal: Examine the Azure Portal for any alerts or permissions issues related to the Blob Storage service.
• Validate Connection Type and Parameters: Revisit the connection setup in Rivery to ensure parameters such as settings and endpoints are correctly configured according to the documentation.

3. External References

• Azure Blob Storage Documentation for insights on configurations and potential connectivity issues.
• The detailed Rivery documentation on using Azure Blob Storage as a target can also be very helpful: Azure Blob Storage Connection.

If the issue persists or you need further assistance, please open a ticket with Rivery support.