RVR-BQ-RDBMS-007

1. Issue Summary

   • The error FAILED_TO_GET_BUCKETSError Code: RVR-BQ-RDBMS-007 occurs when there is a problem retrieving buckets in the context of your Rivery data connection to BigQuery, indicated by the bq_src data connector. This error commonly arises due to misconfigurations or permission issues relating to accessing Google Cloud Storage (GCS) buckets needed for BigQuery operations.

2. Action Steps:

   • Check GCS Permissions:

     • Ensure that your Google Cloud Storage bucket permissions are correctly set. The account or service account used by Rivery should have read and write access to the relevant bucket.
     • Review and update bucket policies as necessary. More information about setting bucket permissions can be found in Google's documentation on GCS permissions.

   • Verify Connection Configuration:

     • Confirm that the GCS bucket name specified in your Rivery BigQuery connection setup matches exactly with the bucket's name in Google Cloud.
     • Double-check the GCS credentials to ensure they are valid and have not expired or been altered.

   • Test the Connection:

     • Use the "Test Connection" feature within Rivery to verify if the connection is successful after applying configuration changes.

   • Check Logs for Detailed Error Messages:

     • Look for detailed error messages in your Rivery logs or in Google Cloud's console to get more insights into what might be causing the issue.

3. External References:

   • For details on setting Google Cloud Storage bucket permissions: Google Cloud Storage IAM
   • Official Rivery documentation for GCS: Rivery GCS Documentation

If the issue persists or you need further assistance, please open a ticket with Rivery support.