RVR-BRA-101

1. Issue Summary

   • The error code RVR-BRA-101 with the message "Value missing in SSM response" is specific to the Rivery platform's base_rest_api data connector. This error indicates that there is a required value missing in the response from a System Settings Manager (SSM) when making a request. In the context of using a REST API within Rivery, this often means that a key or expected parameter in the API response was not present. This can happen due to misconfigured API requests, incorrect endpoint configurations, or API changes on the provider's side.
   • Based on REST API error troubleshooting, a missing value usually indicates that the API response does not contain the expected data structure or parameters necessary for further processing.

2. Action Steps:

   • Verify API Configuration: Double-check the configuration of your REST API in Rivery. Ensure that all required parameters and headers are correctly set.
   • Check API Documentation: Review the API documentation for any updates or changes in the response structure that might require adjustments on your end.
   • Test API Endpoint: Use a tool like Postman to test the API endpoint separately and see if the response contains the expected values. This will help identify if the issue is with the response from the server or with how Rivery is receiving it.
   • API Version: Ensure that you are using the correct version of the API if there are multiple versions available.
   • Authentication: Make sure that any required authentication (e.g., API keys, tokens) is correctly configured, as unauthorized requests may not return full responses including all expected parameters.

If the issue persists or you need further assistance, please open a ticket with Rivery support.