RVR-BSFEEDER-206

1. Issue Summary

The error External error - no files found (Error Code: RVR-BSFEEDER-206) is associated with the Rivery platform when using the storage data connector. This error indicates that the system expected to find files in the specified storage location but could not locate any. This may happen if no files are present in the directory/path configured within your Rivery river, or if there is a misconfiguration in how the river interacts with the storage service.

2. Action Steps

To resolve the issue, follow these steps:

• Verify File Existence:

  • Check whether the specified storage location actually contains files. Ensure that the path or directory is correct and that files are available at the specified location.

• Check Storage Integration:

  • Ensure that the integration with the storage service is correctly configured. Validate your credentials or connection parameters to make sure Rivery has the necessary access permissions.

• Reconfigure River Storage Setup:

  • Double-check the configuration of the river that utilizes the storage connector. Make certain that the path settings, credentials, and permissions are properly set up for Rivery to access the files.

• Examine River Logs:

  • Look into the logs for the river execution in Rivery's console for any additional messages that might give more context to the issue. This might include logs on attempting access or configuration errors.

3. External References

• You may also want to review the Rivery documentation on storage connections for guides relevant to your specific storage service like Amazon S3, Google Cloud Storage, etc.

If the issue persists or you need further assistance, please open a ticket with Rivery support.