RVR-BSPTOR-101

1. Issue Summary

   • The error code RVR-BSPTOR-101 indicates a failure in attempting to delete a file using Rivery's "storages" data connector from a specified path. This is typically due to permissions or configuration issues related to the connectivity and operations allowed on the storage path.

2. Action Steps:

   • Check Permissions: Verify that the account used by Rivery has the necessary permissions to delete files at the specified path. For example, if you're using AWS S3, ensure the "s3:DeleteObject" permission is enabled for the relevant S3 bucket policy.
   • Verify Connector Settings: Double-check the connector configurations in Rivery to ensure that the path is correctly specified and that there is no typo or misconfiguration.
   • Inspect Logs: Look into the Rivery logs for more details on the error. Sometimes additional error details are logged that can help pinpoint the exact issue.
   • Test Path Access: Manually try to delete a file from the specified path using another tool, like AWS CLI or Azure Portal, to see if the issue persists outside of Rivery.
   • Connection Test: Go to the Rivery platform and use the "Test Connection" feature to confirm that the connection to your storage is functioning correctly.

3. External References:

   • For more detailed information on setting up and managing file permissions with Amazon S3, see Amazon S3 Documentation.
   • If using Azure Blob Storage, refer to Azure Storage Documentation for similar steps.

If the issue persists or you need further assistance, please open a ticket with Rivery support.