RVR-BSPTOR-104

1. Issue Summary

   • You encountered an error with the code "RVR-BSPTOR-104" when using the storages data connector in Rivery, with the description stating: "Cannot perform mapping: {err}." This error typically indicates a problem with data mapping configurations within the Rivery platform. Mapping errors often involve issues with field definitions or mismatches between source and target schemas.
   • Initial diagnosis suggests that either the data structure or the configuration might not align with what Rivery expects during the data integration process.

2. Action Steps:

   • Verify Field Mapping: Check the field mapping configuration between your source and target in your Rivery platform. Ensure all fields are correctly mapped and compatible. Look for fields that might not match in data types or definitions.
   • Ensure Proper Schema: Compare the schema of your data source with that of the target to ensure they are compatible. Pay particular attention to any fields with complex types or those that require special conversion.
   • Review Documentation: Reread the sections of the Rivery Documentation that deal with data mapping and connectors to ensure all prerequisites and configurations are met.
   • Test Data Selection: If possible, run a smaller dataset through the same configuration to see if it is dataset size or specific data elements causing issues. This helps isolate the problem further.
   • Log and Monitor: Enable logging for your data process in Rivery to gain more insights about where the mapping fails. Use these logs to identify any specific fields or data points causing the failures.

If the issue persists or you need further assistance, please open a ticket with Rivery support.