RVR-BSPTOR-110

1. Issue Summary

   • Error Code: RVR-BSPTOR-110
   • Error Description: This error indicates a failure in handling the uploaded file within the 'storages' data connector of Rivery. This could be due to issues with the configuration or functionality of the file storage integration, such as incorrect permissions or unsupported file formats.
   • Initial Diagnosis: The error message "Internal cannot handle file after uploading" suggests an issue with either the storage configuration or the process that manages files post-upload. It could also point to a lack of handling capability within the internal system of Rivery for the specific file type or size.

2. Action Steps:

   • Verify File Format and Size: Ensure that the file format and size conform to what is expected and supported by the Rivery platform.
   • Check Storage Configuration: Verify that the storage configuration, such as bucket permissions or connection settings, is correctly set up.
   • Inspect Logs: Check any logs or console messages for more specific information about what might be causing the failure.
   • Reconfigure and Test Connection: If necessary, reconfigure the storage service (e.g., AWS S3, Google Cloud Storage) to ensure compatibility, and test the connection and permissions again.

If the issue persists or you need further assistance, please open a ticket with Rivery support.