RVR-BSPTOR-113

1. Issue Summary

   • The error code RVR-BSPTOR-113 indicates an Excel conversion error in the Rivery platform, specifically associated with the Storage data connector. This error is typically related to an issue with processing or converting Excel files. An initial diagnosis suggests that there could be a problem with the format, content, or properties of the Excel file being used.

2. Action Steps:

   • Verify File Format: Ensure that the Excel file is in a supported format (e.g., .xlsx). Older formats like .xls might create compatibility issues.
   • Check for Corruption: Make sure the Excel file is not corrupted. Try opening it manually to verify that all sheets and data are accessible without errors.
   • Simplify the File: If the file is too complex, with lots of formulas or external links, try simplifying it. Remove unnecessary formatting, pivot tables, or macros and see if the problem persists.
   • Check Encoding: Ensure that the file's encoding is correct and consistent with Rivery's processing requirements.
   • Filename and Path: Ensure that the filename and path do not contain any special characters that could interfere with processing.

If the issue persists or you need further assistance, please open a ticket with Rivery support.