RVR-BSPTOR-115

Issue Summary

The error "Connection to Storage failed - Error Code: RVR-BSPTOR-115" indicates a failure in connecting to the specified storage. This error is related to misconfiguration in the connection or permissions required for accessing the storage component specified in Rivery.

Action Steps:

1. Check Connection Details:

   • Ensure that all fields necessary for the connection are filled in correctly, including credentials like API Key, Secret Key, or any other authentication method in use.

2. Verify Permissions:

   • Check that the service account used has the necessary permissions. For example, if it involves a cloud storage service like AWS S3, Google Cloud Storage, or Azure Blob Storage, make sure that the account has adequate permissions to access the storage buckets.

3. Test the Connection:

   • Utilize the 'Test Connection' feature in Rivery to verify that the storage connection is operational.

4. Check Network Configuration:

   • Ensure that firewall, VPC settings, and any security configurations do not block access to the storage service.

5. Review Documentation:

   • Re-examine the documentation specific to the type of storage and ensure all steps in the configuration process have been correctly followed.

6. Reinitialize Connections:

   • If none of the above solutions work, remove the connection setup and attempt to re-establish it from scratch following the documentation instructions carefully.

External References:

• AWS S3 official documentation for setting IAM roles and permissions.
• Google Cloud Storage documentation on setting permissions and configuring service accounts.
• Azure Blob Storage documentation for configuring access and security credentials.

If the issue persists or you need further assistance, please open a ticket with Rivery support.