RVR-CPA-101

1. Issue Summary

   • The error code RVR-CPA-101 signifies a failure in connecting to the Coupa API with the provided credentials. This can result from incorrect authentication details such as the client ID, client secret, or incorrect OAuth2 configuration. It's crucial to ensure the connection settings adhere to the requirements for integrating with the Coupa API.

2. Action Steps:

   • Verify Credentials: Double-check your Coupa API credentials, including the client ID, client secret, and any additional parameters required for OAuth2 authentication.
   • OAuth2 Configuration: Make sure that your OAuth2 settings are correct. Verify the Authentication URL, Access Token URL, Client ID, Client Secret, and Scopes needed for accessing the Coupa API.
   • Test Connection: Utilize the "Test Connection" feature within Rivery to ensure that the credentials have been entered correctly and that the connection to Coupa API can be established successfully.
   • Check for API Changes: Ensure no recent changes have been made to the API endpoint or authentication method by Coupa that might require updated connection settings.

3. External References:

   • You can find more on setting up Coupa integration on Coupa's API usage documentation to cross-verify your current configuration.

If the issue persists or you need further assistance, please open a ticket with Rivery support.