RVR-CPA-200

1. Issue Summary

   • Error Code: RVR-CPA-200
   • Description: "The specified report is not supported."
   • Data Connector: Coupa

   This error is typically a result of trying to access a report that is not enabled or does not exist within the current setup of the Coupa data connector. Rivery's platform may throw this error if the report ID or name specified does not match any available reports in the Coupa account.

2. Action Steps:

   • Verify Report Availability: Ensure that the report you are trying to access is available in the Coupa system. Check the list of reports in Coupa to confirm their availability.
   • Check Connector Settings: Ensure that the Rivery connection to Coupa is properly set up. Check if all necessary permissions and settings align with required report access.
   • Update Report Settings: If possible, adjust the settings within Coupa to make sure the report is accessible via the API. This might involve updating permissions for the user or adjusting API access configurations.
   • Consult Coupa and Rivery Documentation: Review Coupa's API documentation and Rivery's documentation for any configuration specifics that might affect report access.

3. External References:

   • For more details on integrating Coupa with Rivery, please refer to the Rivery Documentation regarding data connectors and Coupa integration.
   • Consult Coupa’s own API documentation for detailed guidance on available reports and necessary permissions.

If the issue persists or you need further assistance, please open a ticket with Rivery support.