RVR-CPA-201

1. Issue Summary

   • The error message "The specified date interval is not valid" with error code RVR-CPA-201 relates to the Coupa data connector on Rivery. This error typically arises when the specified date range for the data retrieval is incorrect or not supported by the Coupa API or Rivery settings. Common issues include the start date being after the end date, the date range being too large, or using incompatible date formats.

2. Action Steps:

   • Check Date Range: Ensure that the start date is before the end date and both are correct.
   • Format Validation: Validate that the date format is compliant with the expected format (typically YYYY-MM-DD).
   • Incremental Loading: If using incremental loading, verify the settings and that the end date of one run properly aligns to the start of the next.
   • Consult Coupa Restrictions: Review any API limits or restrictions on the date range that can be retrieved in one call from Coupa's API documentation.
   • Rivery Settings: Check Rivery's configuration for any specific date range settings or constraints applicable to Coupa. Rivery supports various time periods and predefined date ranges.
   • Adjust Timezone: Ensure the date and time settings are correct, considering any timezone differences (Rivery typically uses UTC).

3. External References:

   • For more information on configuring date ranges in Rivery, you can refer to the Rivery documentation, particularly regarding the Coupa connector and setting date intervals: Rivery Coupa Docs (Please search for relevant sections as direct links to specific articles are not available).

If the issue persists or you need further assistance, please open a ticket with Rivery support.